ShopAlix.com accepts the following credit cards:
- Please note, all pre-order items are not eligible for express shipping. If other items have been purchased in addition to a pre-order item, all items will be shipped once pre-order item is in stock.
- Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.
- Orders received Monday through Thursday and Friday before 1pm EST are shipped within 24 hours. Orders received on Friday after 1pm EST or over the weekend will ship on Monday.
- All orders shipped via standard shipping should be received within 2 to 5 business days within the United States. You can also expedite your shipping for an extra charge. Please note: large shipments may incur an additional shipping fee.
- At this time, we only ship within the United States and Canada. We do ship to PO Boxes.
- Please make note that we require signature verification upon delivery on orders that total $500.00 or more.
- If a signature waiver is in place, ShopAlix.com cannot accept responsibility for lost or stolen packages.
- When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
- Please call us at (480)947-2055 ext. 104 if you have any questions.
- Some items sold by ShopAlix.com require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At ShopAlix.com, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding.